Aperture, Snow Leopard and tiredness... ...

It's not a good morning. I just wrote the following to the Aperture team, pretty much out of desperation.

Hi,
I'm writing while waiting for the photos of a conference I shot yesterday to finally import into Aperture. I do a lot of waiting these days. This morning, I had to force quit Aperture twice because it was either hanging or just not seeing the files I wanted to import from my hard drive. So now I'm importing directly from the memory card and lo and behold: what used to be a speedy affair is now slow to the point of ridiculousness.

I love Aperture. It's one of the reasons that made me decide to become a full-time professional photographer. But it's broken. And I don't understand why we're not getting support from Apple.

With Snow Leopard we have problems ranging from printing to performance, to hangs and cpu hogging. Frankly, it's a bit of a nightmare. I'm not sure what to say anymore that hasn't been said. I keep waiting for an update that never comes, for a comment from Joe or anyone at Apple that would at least aknowledge the situation and give us some hope at a possible resolution.

- Hey, look at that: I just had to force quit again. After 10 minutes only 30 files have been imported and cancelling the task made Aperture hang again. Nice. Very productive. Coffee anyone? -

You would think we'd at least get a point update to fix the situation. Heck, just something to give us back black point compensation would be sorta nice. But hey, it's not like we have to print on a regular basis right? And really, what's the point of that feature anyway? Why include at all?

We're left fending for ourselves, scouring the forums and finding workarounds just to get our basic work done.

I'm now honestly desperate and needed to share.

- it's been 45 minutes and I still haven't been able to import my pictures. This time I used my automator workflow (which always does the job) and now Aperture is stuck at "Getting assets for dropped images". It's been stuck for five minutes. Do you really think I have all day? -

I'm so tired guys. It feels like a relationship that I desperately want to work but doesn't. Mariage counseling anyone? Ugh...

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